The Aberdeen Law Project (“ALP”) is pleased to announce that they have successfully cleared a wrongly attributed energy debt for a University of Aberdeen student.

Prior to engaging ALP, the client had received several letters stating that she had not paid an energy bill. The matter was then escalated to a debt collection agency. Following various correspondence with the energy company, ALP successfully secured a confirmation that the debt was not in fact owed by the client.

The client said: “I had the pleasure of working with Jonathan and Samantha through the Law Project. Not only were they able to help the legal issue I was having, but they did so in a patient, compassionate and highly professional manner. They explained each stage of the process and were excellent at making sure I was comfortable and confident with each step that was being taken. I am incredibly grateful for their expertise and advice. I would highly recommend the services of ALP. I cannot thank them both enough.”

Jonathan and Samantha said: “As this is our first case with ALP, it was enlightening to see the full scope of the work involved to support our community. We are thrilled to have this debt cleared and the matter resolved for the client. We would like to thank everyone in the team who contributed to the success of this case.”

If you require assistance in a consumer law dispute and cannot afford a solicitor, please do not hesitate to contact us for a confidential conversation to see if we can help. If we are unable to act on your behalf, we will endeavour to recommend another organisation or law firm that is able to assist you. Please contact us by phone (01224 272 434) or by email (representation@abdnlawproject.com).

ALP is grateful for continuing financial support from the University of Aberdeen Development Trust.