The Aberdeen Law Project (“ALP”) is pleased to announce they have successfully obtained a four-figure settlement for a client in connection with a consumer services dispute.

Prior to ALP’s engagement in the matter, our client had contracted with a company to have some roofing and rendering services carried out to their property. However, even after our client exercised her right to repeat performance, the works carried out continued to be to an unsatisfactory standard. Consequently, our client’s property was left in an inadequate condition for over a year due to the defective work.

Our client then turned to ALP, where lead Adviser Daniella Thomson, together with the ALP team, drafted a letter before action that prompted settlement discussions with the company. Consequently, ALP successfully obtained a settlement amounting to a full refund of the works carried out by the company to our client’s property.

The client said: “I can’t thank Daniella enough for all the hard work that went into my case that resulted in me receiving a full refund. I would never have got this fantastic result on my own, it was all down to Daniella and the team who supported her.”

Daniella Thomson said: “It has been an honour to be involved in this case, and I am pleased that ALP has achieved a successful outcome for our client. I am highly appreciative and would like to extend my gratitude to the ALP team for their support throughout this process.”

If you require assistance in a consumer law matter and cannot afford a solicitor, please do not hesitate to contact us for a confidential conversation to see if we can help. If we are unable to act on your behalf, we will endeavour to recommend another organisation or law firm that is able to assist you. Please contact us by phone (01224 272 434) or by email (respresentation@abdnlawproject.com)